EAP, Personal Counseling, and Mental Health

Mental health is health. We envision a world in which mental health is valued, promoted, and protected and where everyone can access the mental health care they need.

GE Appliances is committed to providing a variety of connection points and resources to our employees and their family members for everything from depression to addiction to caring for elderly family members. We encourage you to take advantage of these resources to navigate personal issues and mental health illnesses. GE Appliances’ Employee Assistance Program is confidential and free to all employees and their dependents.

Connect to Your Resources

Online/Phone

U.S.
855-873-4932
AnthemEAP.com

Mental Health Crisis: 988

Smoking, Alcohol and Opioid Use: Pelago

India
1to1Help

Puerto Rico
MCS Solutions

China
400-619-1990

Onsite

Appliance Park & The Forum
CareATC Wellness Center
502-452-0777

Roper
Wellness Center, powered by CareATC
706-638-3559
Visit careatc.com/patients to schedule an appointment at either location.

Decatur
Eagle Counseling
256-341-0811

EAP Helps with:

  • Depression, anxiety & stress management
  • Grief/loss
  • Sleep issues
  • Abuse & domestic violence
  • Substance abuse
  • Transitions
    • Divorce
    • Empty nest
    • New parent
  • Communication challenges or conflict management
    • Work
    • Family
    • Marriage
    • Children

In addition to counseling, the EAP can provide resources to get help with:

  • Childcare
  • Elder care
  • Legal/mediation

You, any member of your household, and any dependents living away from home may access services. The EAP covers five free sessions per issue. 

Counselor Options

Connect with a licensed professional counselor for confidential in-person sessions through CareATC or Anthem. Up to five free visits per issue. See below for details.

Appliance Park Counselor through CareATC: Stephanie Medley and Amy Collier
Located: AP4-100B Medical Center
Call: 502-452-0777
Online: CareATC Wellness Center to schedule

Available to all employees whose work location is in Kentucky. Up to five visits per issue at no cost.

Amy Collier (pictured left) is a Certified Social Worker and Stephanie Medley (pictured right) is a Licensed Clinical Social Worker. Both have masters’ degrees in social work and have almost 20 years of experience working with individuals, children, and families to provide support, guidance, and resources to improve their patients’ quality of life.

Amy and Stephanie have served diverse populations with a wide variety of life concerns including substance abuse, depression, anxiety, severe mental illness, and post-traumatic stress disorder (PTSD). Amy wants to help clients identify their needs to improve quality of life and help them access ways and means to accomplish their goals. Stephanie has a passion for removing the stigma surrounding mental health and strengthening the belief in the importance of self-care. She believes therapy is a tool for individuals to use as a change agent to empower themselves.

Roper Counselor through CareATC: Mary McFarland
Located: Onsite at the Wellness Center
Call: 706-638-3559

Mary McFarland is a Licensed Professional Counselor with more than 30 years of experience providing mental health services. She received her BA in Psychology and Sociology at the Univer­sity of Michigan – Dearborn and her MA in Clinical Psychology at Oakland University in Rochester, Michigan. She provides direct clinical services to clients that include individual and family coun­seling for mental health issues such as anxiety, depression, Bipo­lar Disorder, PTSD, Schizophrenia, substance use, ODD, ADHD, as well as relationship and adjustment issues. Mary provides support and encouragement to her clients to help them make and maintain long-lasting positive changes. Outside of counseling her clients, Mary enjoys spending time with her husband traveling. She also relishes time with her grandchildren.
Available to employees, spouses, dependents and retirees on the Roper medical plan. Up to 5 free visits per issue.

Decatur Counseling through Eagle Consulting
Located: Onsite and Virtual
Call: 256-341-0811

Visit eaglecounselingtec.com/contact-us to schedule an appointment.
Available to all Decatur employees

Anthem EAP for all U.S. Sites
Call: 1-855-873-4932
Code: GEAppliances

Call Anthem EAP for in-person sessions. You will be paired with a local licensed professional counselor.

Up to five free visits per issue, at no cost, for all employees and family members.


Talkspace

Engage in counseling from the convenience of your device. Messages and live sessions through text, voice, or video.

You receive five sessions for each unique presenting issue. One “session” generally equals one week of Talkspace access and the ability to send unlimited messages to your counselor, or one completed live video session.

Call the EAP at 1-855-873-4932 or visit talkspace.com/associatecare and register. When prompted to enter Organization Code, enter: EAP GEAppliances

Up to five free visits per issue, at no cost, for all employees and family members.


LiveHealth Online

Connect to a licensed therapist through video using your smart phone, tablet, or computer with a camera. Call the EAP at 855-873-4932 and ask for access to LiveHealth Online. A representative will provide you with a coupon code and instructions.


External Resources

Emergencies: 988
National Suicide Prevention Hotline

Mental Health America

This community-based nonprofit is dedicated to addressing the needs of those living with mental illness and to promoting the overall mental health of all Americans.

mentalhealthamerica.net

NAMI

NAMI, the National Alliance of Mental Illness, is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness.

nami.org

How is GE Appliances supporting mental health?

  • Partnering with CareATC and Anthem to provide counseling services (EAP) onsite and virtually
  • Requiring Trauma-Informed Training for all managers
  • Inviting employees to attend mental health training sessions
  • Providing benefits that address wellness issues impacting employees’ mental health (e.g., help for addiction, Type 2 Diabetes diabetes reversal, financial education)
  • Continuing the conversation around mental health as an organization by hosting quarterly Mental Health Matters series that includes live and online content for employees
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